“It’s Ok to Ask” is our campaign aimed at reminding you that it is ok to ask if you are unsure about advice you are given about your health.
We should ask questions until we are happy that we have all the information we need and that we understand it.
There are three basic questions everyone needs to know the answer to once they have finished an appointment:
- What is my main problem?
- What do I need to do?
- Why is it important to do this?
Dr Steve Fawcett, our Clinical Director and local GP, says: “We want people to understand the facts because that makes it more likely they will take their medicines correctly or make changes to how they live that will benefit them.
Doctors, nurses and all health staff should always try to explain things clearly – but there is only one person who can decide whether they understand what they are being told, and that is the patient. If they don’t understand we would prefer to be asked. There is no such thing as a silly question.”
Find the 'It's ok to ask' Final Evalutation Report from Keele University pdf here (443 KB)
Follow the links below to see some videos about why it is important to ask questions, and remember - "It's OK to Ask"