Need Urgent Medical Care – Why Wait?

The local Clinical Commissioning Groups are reminding people that there are lots of alternatives in place to Hospital Accident & Emergency Departments.

If you have an injury or illness that is urgent, but not life threatening, for example sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings, then alternative care and treatment can be found at GP Out of Hours Services, Walk in Centres, your GP or pharmacist.

This will avoid long waiting times, save difficult journeys and parking fees. It will also help those patients with critical illnesses to seen faster.

Speaking on behalf of Stoke-on-Trent and North Staffordshire CCGs, Dr Steve Fawcett, Clinical Director for Acute Care at Stoke-on-Trent CCG, said: “Suffering from a minor injury or illness can still be worrying so why add to the stress by waiting in an A&E Department? If you have an illness or injury and you need to seek help urgently, you can visit a Minor Injuries Unit, GP Out-of-Hours and walk-in centres. If you are not sure where to go to get the fastest treatment for you, call NHS 111.”

“People with life-threatening conditions will always receive the highest priority at A&E  which means that other people may have extremely long waits. We would like to remind people about the other places people can go to seek help.”

If you need urgent treatment, but your condition is not life threatening, you can visit one of the local minor injury units or walk-in centres in North Staffordshire:

Haywood Hospital, High Lane, Burslem, Stoke-On-Trent, Staffordshire, ST6 7AG. Tel: 01782 673500
Open: 7am-10pm Monday to Friday, 9am-10pm at weekends

Leek Moorlands Hospital, Ashbourne Road, Leek, Staffordshire, ST13 5BQ. Tel: 0300 123 1894
Open every day from 8am to 8pm

Hanley Health and Wellbeing Centre, Stafford Street, Hanley, Stoke-on-Trent, ST1 1LW. Tel: 0300 123 6759
Open 8am-8pm seven days per week, 365 days a year

The Midway Medical Centre, The Midway, Newcastle under Lyme, ST5 1QC. Tel: 01782 663757
Open 8am-8pm seven days per week. You can get appointments with nurses and doctors, but these must be booked over the phone.

Patients can also call NHS 111 at any time, to find out more information and to find out which service will be best for their specific circumstances. . To access this service, you can dial ‘111’ from any phone. This service can also be used to access GP services, outside of normal opening hours.