Hanley Primary Care Access Hub Survey

Hanley Primary Care Access Hub Survey        

The CCGs would like to find out what patients think about GP access services at the Hanley Primary Care Access Hub, which enables patients to see a GP if they are unable to see a GP at the surgery where they are registered. The service underwent changes during 2017 and now the CCG wants to gauge patient opinion of using the services.

The Hub was previously known as Hanley Health and Wellbeing Centre but changed identity when the North Staffs GP Federation took over service delivery in July last year. If assessed as appropriate, patients can see a GP or Advanced Nurse Practitioner from 8am-8pm seven days per week, 365 days a year. Prior to the changes in July, patients were guaranteed access to a Nurse Practitioner appointment, not a GP.

To complete the survey, please follow the link www.elesurvey.co.uk/f/614868/44ca/. Please note that we are only seeking views and feedback from patients who have used this service as walk-in patients since it changed in July 2017.


The closing date for the survey is 25 February 2018.